Refund and Cancellation Policy

Refund Policy

At Alpha Citations, we strive to ensure complete satisfaction with our services. If you are not entirely satisfied with your purchase, we are here to help.

Full Refunds:

We offer full refunds for our services under the following conditions:

• Refund requests must be made within 30 days of the delivery date.
• To request a refund, please contact us at contact@alphacitations.com with your order details and reason for the refund.

Processing Time:

Refunds will be processed within 15 days from the date the refund request is received. The refund will be credited to the original method of payment.

Cancellation Policy

We understand that plans can change, and you may need to cancel your order. Our cancellation policy is as follows:

Cancellation Conditions:

• Orders can be canceled before work has begun on the project. This typically means within 1 day of placing the order.
• To cancel your order, please email us at contact@alphacitations.com with your order details and request for cancellation.

No Penalties:

There are no penalties or fees for canceling your order if it meets the above conditions.

Exceptions

All our services are eligible for refunds and cancellations as specified above. There are no non-refundable or non-cancellable services at this time.

Contact Information

For any questions or concerns regarding refunds and cancellations, please contact us at contact@alphacitations.com. We are here to assist you.